What is your return policy?

Our return policy at Trueglobes.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you may return it within 30 days of delivery. We accept returns for any reason, including if you simply change your mind or if the product received is damaged or defective. To initiate a return, please contact our customer service team who will guide you through the process. Please note that all returned items must be in their original condition, unused, and in the original packaging. Once we receive the returned item, we will issue a refund for the merchandise value. Please allow 5-7 business days for the refund to be processed. Please refer to our website for more details regarding our return policy.