What is your return policy?

At Trivillage.com, we take customer satisfaction seriously and offer a hassle-free return policy. If for any reason you are not completely satisfied with your purchase, you can return the item within 30 days of delivery. We accept returns on all unused and undamaged products, accompanied by the original packaging and proof of purchase. However, due to hygienic reasons, swimwear and undergarments cannot be returned unless they are still in their original, unopened packaging. For returns, customers are responsible for the return shipping costs unless the item received is incorrect or defective. Once the returned item is received and inspected, a refund will be issued back to your original form of payment. Our return policy aims to ensure a smooth and enjoyable shopping experience with us.