Can I cancel or change my order after it has been placed?
Asked a year ago
Yes, customers can cancel or change their orders on Trivillage.com, but they must act quickly. Once an order has been placed, it immediately begins processing and cannot be cancelled or modified online. However, customers can contact Trivillage.com's customer service team by phone or email as soon as possible to request a cancellation or change. The team will do their best to accommodate the customer's request, but it is subject to the order's status and whether it has already been shipped. If the order has already been shipped, customers may need to initiate a return or exchange once the order has been received. It is important for customers to reach out to customer service promptly if they wish to cancel or change an order.
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