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What happens to my files if I cancel my Tresorit subscription?

Asked 2 years ago
If a user decides to cancel their Tresorit subscription, their files remain secure and accessible for a limited period of time. Tresorit allows users to continue accessing their stored files for the duration of the subscription period that has already been paid for. After the subscription ends, users will still have a grace period during which they can download their files. However, once this grace period expires, access to the files may be restricted. It is important to note that any files stored in Tresorit's ecosystem are encrypted, ensuring that users' data remains private and secure. Users are encouraged to back up any important files locally for safekeeping before canceling their subscription, as this ensures they do not lose any crucial information. In case users have specific questions regarding their account or the process, the official Tresorit website may provide valuable information, and checking for any updates to their policy is advisable. Overall, it is beneficial to review all terms associated with account cancellation to ensure a smooth transition.
Answered Aug 18th 2025

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