What is the return policy for Totalpetsupply.com?

Our return policy at Totalpetsupply.com is designed to ensure customer satisfaction and convenience. We understand that sometimes you may need to return a product, and we aim to make the process as straightforward as possible. If you are not satisfied with your purchase, you can return the unopened, unused items within 30 days of receipt for a full refund. However, we request you notify our customer service team beforehand for proper instructions and authorization. Please note that certain items, such as prescription medications, are non-returnable due to specific regulations. Additionally, customers are responsible for covering the return shipping costs unless the return is due to an error on our part. For more details or assistance regarding our return policy, please don't hesitate to reach out to our friendly customer support team.