Can I cancel my order after it has been placed?

Yes, you can cancel your order after it has been placed. At Totallycostumes.com, we understand that sometimes plans change or circumstances arise that may require cancelling an order. To ensure a hassle-free experience, we offer a cancellation policy that allows customers to cancel their orders within a specific time frame. However, it's important to note that cancellations can only be processed before the order is shipped. Once the order has been shipped, it cannot be cancelled. To cancel an order, please contact our customer service team as soon as possible, providing your order details. They will assist you in cancelling the order and arranging a refund if applicable. We strive to accommodate our customers' needs and provide excellent service throughout the ordering process.