Can I modify or cancel my order after it has been placed?

Yes, customers have the option to modify or cancel their order after it has been placed, but it must be done promptly. Once an order has been submitted, it enters the processing phase, during which modifications or cancellations can be made. To initiate any changes, customers are advised to contact our customer service team immediately via phone or email, providing the order number and specific details of the desired modification or cancellation. However, please note that once the order has been shipped, modifications or cancellations are no longer possible. In such cases, customers will need to follow our standard returns or exchange process. Our customer service representatives are here to assist you and ensure your satisfaction, so please do not hesitate to reach out if you have any questions or concerns regarding your order.