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Toolsplus.com Customer FAQ

Top Answers & How-to Guides

What is Toolsplus.com's Phone Number?

The question we are asked most often is about how to talk to Toolsplus.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Toolsplus.com Customer Questions

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Product Information

What types of tools do you sell?

Toolsplus.com has a wide range of tools, including hand tools, power tools, accessories, safety gear, and specialty tools for...

Can I find product manuals online?

Toolsplus.com offers online access to product manuals for many items available on their site. By visiting the product page of a...

Do you provide how-to guides or tutorials?

Toolsplus.com primarily focuses on offering high-quality tools and supplies rather than providing how-to guides or tutorials....

What brands are available on your site?

Toolsplus.com provides a wide array of brands, prominently featuring trusted names like DeWalt, Makita, Milwaukee, Bosch, and...

Returns and Warranties

What is your return policy for tools?

Toolsplus.com has a return policy allowing returns of unused tools in original packaging, usually within about thirty days....

Are there warranty options for your tools?

Toolsplus.com generally provides warranty options for tools, which can differ by manufacturer and product. Customers should...

Shipping and Delivery

Do you offer free shipping for certain orders?

Toolsplus.com typically shares details about shipping options, including potential free shipping, directly on their website....

How can I track the status of my order?

To track an order from Toolsplus.com, customers typically receive a confirmation email containing a tracking number. This...

Customer Engagement

Do you offer tool rental services?

Toolsplus.com does not provide tool rental services but focuses on selling tools and equipment for ownership. Customers can...

Can I leave product reviews on your website?

Toolsplus.com promotes customer engagement through product reviews, enabling buyers to share their experiences on the site....

How do I care for my tools?

Properly caring for tools involves regular cleaning, inspections, appropriate storage, and applying protective oils to prevent...

Payments and Orders

What payment methods do you accept?

Toolsplus.com usually offers various payment options to accommodate customers, including major credit cards like Visa,...

What is the process for ordering large quantities?

Ordering large quantities from Toolsplus.com involves browsing their products, adding items to your cart, and checking for bulk...

Can I purchase gift cards from your site?

Toolsplus.com allows customers to buy gift cards, providing a flexible gifting option. These cards are offered in various...

Promotions and Updates

How often do you have sales or promotions?

Toolsplus.com does not have a fixed schedule for promotions, but it typically offers discounts during holidays and special...

How can I get updates on new products?

To keep up with new products from Toolsplus.com, customers can check the website's latest arrivals section, subscribe to...
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