What is your return policy?

Our return policy at ToolKing.com is designed to ensure customer satisfaction and hassle-free returns. We offer a 30-day return policy from the date of purchase. If you are not completely satisfied with your purchase, you may return it for a full refund or exchange, excluding shipping costs. To initiate a return, simply contact our customer service team who will guide you through the process and provide a return merchandise authorization (RMA) number. Please ensure that the item is in its original condition, unused, and with all original packaging intact. Once we receive the returned item, we will process your refund or exchange promptly. Please note that certain items, such as power tools or personalized products, may have specific return restrictions. For further details, please refer to our comprehensive return policy on our website.