How Do I Get a Refund from Tinydeal.com?

Tinydeal.com, you may notice, now automatically redirects to its new website called Cigabuy.com. We will assume then that you have purchased merchandise from Cigabuy.com, and that you would like a refund. First, head to the Cigabuy.com home page. If you go to Tinydeal.com, you will be re-directed there. Click the "Help" link at the top of the page. It will appear in white letters. After navigating to the "Shopping & Returns" page, please view all of the instructions on how to get a refund for a variety of reasons. The information you require will be on this page.

If you are Tinydeal.com (now called Cigabuy.com) customer, and you would like to receive a refund, this article was made for you. We are going to tell you how you can receive a refund below. We have created an easy, effective, step-by-step guide that will allow you to efficiently proceed with your refund request.

There are several reasons why you may want to receive a refund from Tinydeal.com (now Cigabuy.com). Perhaps you received the wrong product, or you changed your mind about the purchase. It also could be that you never received your shipment at all. Whatever the reason for wanting a refund, we certainly understand. Just follow along below and we will assist you with getting the result that you desire.

Are you ready to get started? Excellent. Let's go ahead and begin with our guide below now:

1. Tinydeal.com, you may notice, now automatically redirects to its new website called Cigabuy.com. We will assume then that you have purchased merchandise from Cigabuy.com and that you would like a refund. You first will want to visit the Cigabuy.com home page. After visiting the home page, take a good look at all of the options you have available.

2. At the very top of the page, you will see a small white "Help" hyperlink. Click that hyperlink and a drop-down box will appear. If you would like to return merchandise, click the "Shopping & Returns" hyperlink to proceed further.

3. After navigating to the "Shopping & Returns" page, you will want to scroll to the bottom and look for the "Product Warranty (faulty/defective over normal use)" heading in bold, black letters. This will give you instructions on how to receive a refund for products that would be eligible for a warranty claim because they are defective. This will also explain to you the terms and conditions of Cigabuy.com's refund policy.

4. Next, if necessary, scroll down to the bold, black "Incorrect Description/Wrong Items Mailed" heading. Under this heading, you will find instructions on how to receive a refund from Cigabuy.com for items that were mailed to you in error, or for items that do not match the description listed for the product on the website. Follow these instructions to receive a refund. The policies for returning items under this heading will be clearly indicated here.

5. Also listed on this page is a "Dead on Arrival (DOA)" heading. Under this heading, you will find instructions on how to receive a refund if you received an item that arrived dead on arrival. This basically means you got the product and it does not work at all. Follow the instructions here to receive a refund for this reason.

6. Finally, you will see a "Satisfaction Guaranteed" heading on this page in bold, black letters. This says that you may return any undamaged products to Cigabuy.com within 45 days for a full refund. You will find instructions under this heading on how to receive a refund for this particular reason.

7. If for some reason you still require more help, please feel free to click here for our dedicated Tinydeal.com/Cigabuy.com support page. We will get you in touch with a human who can help you immediately!

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
How Do I Get a Refund from Tinydeal.com?

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