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Timbertown Austin Customer FAQ

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What is Timbertown Austin's Phone Number?

The question we are asked most often is about how to talk to Timbertown Austin customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Timbertown Austin Customer Questions

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Products and Services

What types of furniture do you sell?

Timbertown Austin provides a wide array of handcrafted furniture, covering dining, living, and bedroom spaces, along with...
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Do you offer warranties on furniture?

Timbertown Austin usually offers warranties on furniture, which vary based on the product and brand. These warranties typically...
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Can I customize my furniture order?

Timbertown Austin allows customers to customize their furniture orders to fit individual preferences, including choices in...
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Delivery and Returns

Do you offer delivery services?

Timbertown Austin does offer delivery services tailored to enhance customer convenience. The specifics, such as fees and...
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Can I return or exchange items?

Timbertown Austin generally offers a return and exchange policy that allows customers a set timeframe to initiate returns or...
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What is your policy for damaged items upon delivery?

Timbertown Austin has procedures for handling damaged items upon delivery. Customers are encouraged to inspect their orders...
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Ordering and Payment

How do I place an order online?

To order online from Timbertown Austin, visit timbertown.com, explore furniture categories, select desired items, and add them...
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Are there financing options available?

Timbertown Austin provides a variety of financing options to help customers purchase furniture and decor more easily, including...
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What payment methods are accepted?

Timbertown Austin accepts a range of payment options, including major credit cards, debit cards, digital wallets, and possibly...
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Store Information

What are your store hours?

Timbertown Austin has convenient store hours from Monday to Saturday, generally opening in the morning and closing in the...
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Do you have a showroom to visit?

Timbertown Austin features a showroom that enables customers to view a wide range of furniture and decor in person. This allows...
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How often do you receive new inventory?

Timbertown Austin regularly refreshes its inventory, offering a variety of furniture and home goods. The frequency of new...
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Customer Support

How can I schedule a furniture assembly?

To schedule furniture assembly at Timbertown Austin, it's best to check their website for updated details on services and how...
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How can I contact you for more information?

Timbertown Austin does not share contact information here, but their website usually has options like a phone number or email...
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Do you have promotions or sales events?

Timbertown Austin frequently runs various promotions and sales events, including seasonal discounts and clearance offers on...
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