What happens if an event is cancelled or rescheduled?

If an event is cancelled or rescheduled, Tickets.com offers a comprehensive policy to ensure customer satisfaction. In the case of cancellation, a refund for the face value of the ticket is issued to the original purchaser, using the same method of payment used during the purchase. Additional fees, such as delivery costs, are non-refundable. In the event of a rescheduled date, tickets remain valid for the new date, eliminating the need for any action from the customer. However, if the customer cannot attend the rescheduled date, refund options may be available. It is advisable to review the specific refund policy for each event, as policies may vary. Tickets.com strives to provide excellent customer service, addressing any concerns promptly and efficiently.