Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed on Thepaws.com. However, please note that we have a limited window of time in which changes or cancellations can be made. Once your order has been processed and shipped, we are unable to make any modifications. To cancel or make changes to your order, please contact our customer service team as soon as possible via phone or email. They will assist you in updating your order details or initiating the cancellation process. Please have your order number ready for faster processing. Keep in mind that refunds for cancelled orders may take a few business days to process.