What is your return policy?
At Thegardengates.com, we understand that sometimes a purchase may not meet your expectations. That's why we offer a hassle-free return policy. If you're unsatisfied with your order, you may return it within 30 days of delivery for a full refund or exchange. To initiate a return, simply contact our customer service team with your order details, and they will guide you through the process. Please note that returned items should be in their original condition and packaging. Keep in mind that personalized or custom-made products are non-returnable. We aim to provide the best customer experience, ensuring your complete satisfaction with every purchase from Thegardengates.com.
Answered Nov 2, 2023
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