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Thefruitcompany.com Customer FAQ

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What is Thefruitcompany.com's Phone Number?

The question we are asked most often is about how to talk to Thefruitcompany.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Thefruitcompany.com Customer Questions

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Ordering Information

How do I place an order?

To order from Thefruitcompany.com, customers browse fruit gift categories and select items to add to their cart. Checkout...
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How can I cancel or change my order?

To cancel or modify an order from Thefruitcompany.com, act swiftly as orders are processed quickly. Check your confirmation...
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Can I change the delivery address once my order is placed?

After placing an order with Thefruitcompany.com, altering the delivery address is possible but typically limited. The sooner...
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Payment and Discounts

What payment methods do you accept?

The Fruit Company usually accepts major credit cards like Visa, MasterCard, American Express, and Discover, as well as digital...
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Do you offer bulk discounts?

The Fruit Company generally offers bulk discounts to benefit those making larger orders, particularly for corporate gifting or...
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Shipping and Delivery

What is your shipping policy?

The Fruit Company has a shipping policy focused on quick and effective delivery of fresh fruit gifts. They offer standard,...
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Do you offer international shipping?

The Fruit Company primarily serves customers in the United States and does not typically provide international shipping. The...
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Can I track my order?

Yes, Thefruitcompany.com allows tracking of orders through a confirmation email containing an order number. Customers can use...
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How do I know if my order has shipped?

Customers can find out if their order from Thefruitcompany.com has shipped by logging into their account on the website, where...
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Returns and Issues

What is your return policy?

The Fruit Company's return policy focuses on customer satisfaction while accounting for the perishability of their items....
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What if my fruit arrives damaged or spoiled?

If fruit from Thefruitcompany.com arrives damaged or spoiled, customers should document the issue with clear photos and refer...
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What should I do if I have an issue with my order?

If there is a problem with an order from The Fruit Company, begin by reviewing the confirmation email for order details. If...
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Product Information

Do you offer gift wrapping options?

The Fruit Company offers various gift presentation options, often featuring attractive packaging that enhances the gifting...
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Are your fruits organic?

The Fruit Company provides a range of fruit options, but not all are organic. They emphasize quality and sustainability in...
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How long will the fruit last after delivery?

The life span of fruit delivered by Thefruitcompany.com varies based on type, storage, and ripeness, typically lasting from a...
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