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What should I do if I lost my tickets?

Asked 3 months ago
If a patron has lost their tickets for a TheatreWorks event, there are a few steps to take to resolve the situation. First, it is advisable to check any confirmation emails or receipts that may have been received at the time of purchase. These can sometimes contain important information such as confirmation numbers or order details. TheatreWorks often has policies in place for ticket replacements, so it is typically possible to retrieve them with the confirmation information. It is also helpful to have identification ready when seeking assistance. If the event is imminent, patrons can usually visit the box office prior to the show for assistance, as they may be able to look up the ticket purchase based on the name or email associated with the order. For more specific details about ticket replacement procedures or policies, it is recommended to consult the current web page for TheatreWorks, which may have contact information for further inquiries.
Answered Sep 2nd 2025

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