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Can I exchange or refund my tickets?

Asked 3 months ago
TheatreWorks has specific policies regarding ticket exchanges and refunds that can vary based on the type of event and the ticket purchased. Typically, ticket exchanges are allowed if the request is made within a certain time frame prior to the performance. It is important to note that exchanges may involve additional fees, depending on the circumstances. As for refunds, TheatreWorks generally does not offer refunds for purchased tickets, except in cases where a performance is canceled or rescheduled. In such situations, patrons are usually informed and given options for either rescheduling their tickets or receiving a refund. For the most accurate and up-to-date information regarding ticket exchanges and refunds, it is advisable to refer to the current policies available on the TheatreWorks website. There, you can find detailed information about the process, any applicable fees, and contact information if further assistance is needed. It is always a good idea to review the terms and conditions associated with ticket purchases before attending an event.
Answered Sep 2nd 2025

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