Can I cancel or change my order after it has been placed?

Asked a year ago
Unfortunately, once an order has been placed on TheKershawStore.com, it cannot be canceled or changed. This is because our fulfillment process begins immediately to ensure timely delivery. However, we understand that mistakes can happen, so we advise customers to review their order carefully before completing the purchase. Additionally, if there is a specific issue with your order, such as receiving the wrong item or a defective product, please contact our customer service team as soon as possible. They will be more than happy to assist you and provide a suitable resolution. We strive to offer excellent service and apologize for any inconvenience this may cause.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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