What is your return policy?

Our return policy at TheHardwareCity.com ensures customer satisfaction. If you are not completely satisfied with your purchase, you may return the item within 30 days of delivery for a full refund or exchange. We accept returns for any reason, including but not limited to, product defects, wrong items received, or simply changing your mind. To initiate a return, please contact our customer service team who will guide you through the process and provide a return authorization number. It is important to note that returned items must be in their original condition and packaging to qualify for a refund. We strive to make the return process as convenient and hassle-free as possible for our valued customers.