What is your return policy?

Our return policy at TheBumpBabyShop.com aims to provide our customers with a hassle-free and satisfactory shopping experience. We understand that sometimes items may not meet your expectations, and we are here to assist you. If you are not completely satisfied with your purchase, we accept returns within 30 days from the date of delivery. To qualify for a refund or exchange, the item must be unused, in its original packaging, and in resellable condition. Please note that personalized or custom-made products are non-returnable unless they arrive damaged or defective. To initiate a return, simply contact our customer support team with your order details, and we will guide you through the process. Kindly note that return shipping fees may apply, except in cases where the item received was faulty. For further details on our return policy, please refer to our dedicated page on the website.