Can I return or exchange an item?

Yes, we have a hassle-free return and exchange policy at TheBlueDot.net. If you are not completely satisfied with your purchase, you can return or exchange the item within 30 days from the date of delivery. To qualify for a return or exchange, the item must be in its original condition, unused, and with all tags and packaging intact. Please contact our customer service team to initiate the return or exchange process. We will provide you with a prepaid return label, making it convenient for you to send the item back to us. Once we receive the returned item, we will process the refund or exchange promptly. Please note that certain items, such as personalized or intimate products, may be non-returnable. For more details, refer to our Returns and Exchanges policy on our website.