What happens if an event is cancelled or rescheduled?

If an event is cancelled or rescheduled, TheBigTickets ensures that customers are provided with updated information and suitable options. In the unfortunate case of cancellation, customers are offered a full refund for their purchased tickets. TheBigTickets understands the importance of attending live events and strives to offer alternative options when an event is rescheduled. In such situations, customers are typically provided with the option to retain their tickets for the revised date. Additionally, TheBigTickets aims to promptly communicate any changes to customers via email or other preferred contact methods. The customer support team is always available to address any concerns or provide further assistance during these instances. TheBigTickets values its customers' satisfaction and endeavors to handle event cancellations or rescheduling with transparency and efficiency.