How Do I Add or Delete a Vehicle with The Toll Roads?

The Toll Roads is a company that operates the majority of the highways in Los Angeles. They manage all highway transactions, including adding or removing vehicles from accounts. Customers typically look to add or remove vehicles when making employment changes, but they can be successful even if it is not for this reason. Regardless of why you want to add or delete a vehicle, the process is very similar. Customers only have a few options to choose from, one of which includes calling customer service directly.

Adam Goldkamp is the editor / author responsible for this content.
Dec 9, 2022

The Toll Roads is a company that operates the majority of the highways in the Los Angeles area. Because they run most highways, they also manage all the transactions and payments related to those highways. Sometimes, however, customers may want to add or remove a vehicle from their account. In most cases, customers look to add or delete a car from their accounts due to a change in their employment status. For example, someone may work as a contractor and drive for Uber on the side, but now they are looking to become an employee under one company and no longer desire to maintain two accounts (one for personal use and one for business). But how do you add or delete a vehicle? Read on to find out.

Use the Website

The Toll Roads has a relatively easy-to-use website. Although it might seem intimidating at first, you can figure out how to add or remove a vehicle within a few clicks of the mouse. Just head on over to their website and click on "Vehicles." From there, you will be prompted to enter some basic information about the vehicle you are adding, including your license plate number. Once you have entered this information, click "Next" and follow the steps. The entire process takes just a few minutes.

Call Customer Service

If you cannot add or delete a vehicle from your account through the website, you can try calling customer service instead. It may seem annoying at first, but calling The Toll Roads customer service is much quicker. Just make sure to have your license plate number ready when they ask you.

Use the App

If you have an iPhone or Android, you can easily add or remove a vehicle from your account through the toll roads app. All you need to do is open the app and head on over to "My Account." From there, click on any of the cars listed beneath your name and license plate number to make changes. When using this option, you need to remember your license plate number to add or delete a vehicle successfully.

Visit a Toll Roads Service Center

The final method available to you is probably the least convenient at this point, but it does work. If you do not want to wait for service over the phone or through the website, there are physical centers where people work five days a week. Despite their limited availability, these physical customer service centers can be a great way to add or remove a vehicle. Anyone having issues adding or deleting a car can always visit one of these centers to get the job done. When you visit a physical branch, remember to bring details such as your license plate number.

Whatever you do, make sure to remember the details needed before calling or visiting a service center because, without those features, it will be pretty tricky for your request to be successful.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Add or Delete a Vehicle with The Toll Roads?

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GetHuman has been working for over 10 years on sourcing information about big organizations like The Toll Roads in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Add or Delete a Vehicle with The Toll Roads? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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