What is the return policy for The Caldwell Group?
The Caldwell Group's return policy is designed to ensure customer satisfaction. We offer a 30-day return window from the date of purchase. If you are not completely satisfied with your purchase, you can request a return or exchange for a full refund or store credit. Please note that the item must be in its original condition and packaging, with all accompanying accessories. To initiate the return process, simply contact our customer service team through the provided contact information, and they will guide you through the necessary steps. We aim to process returns promptly, typically within 5-7 business days. However, please allow additional time for the refund to reflect in your account. Rest assured, The Caldwell Group is dedicated to ensuring a hassle-free return experience for our valued customers.
Answered May 3, 2024
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