The Bay's return policy allows customers to return most items within 30 days of purchase with a valid receipt. However, certain products like mattresses, furniture, and fine jewelry have different time frames for returns and may require additional conditions. To qualify for a refund, items must be in their original condition, unused, and with all original tags and packaging. Returns with a receipt will be refunded via the original payment method, while returns without a receipt may receive store credit at the current selling price. The Bay also offers online returns, where items can be returned by mail or at any of their store locations. Exceptions to the return policy apply, so it is recommended to refer to The Bay's website for detailed information.
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