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ThankYou.com Customer FAQ

Top Answers & How-to Guides

What is ThankYou.com's Phone Number?

The question we are asked most often is about how to talk to ThankYou.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How long does it take for ThankYou points to be credited to my account?

The duration for ThankYou points to be credited to an account differs based on how they are earned. Points from purchases are...
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Recent ThankYou.com Customer Questions

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Points Transfer and Redemption

Can I transfer my ThankYou points to other individuals?

ThankYou.com generally does not allow transfers of ThankYou points between individuals, as points are intended for personal...
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What can I redeem my ThankYou points for?

ThankYou.com provides numerous ways to use ThankYou points, including gift cards from popular retailers, travel rewards for...
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Can I use ThankYou points for travel bookings?

ThankYou points can generally be used for travel bookings, including flights, hotels, and car rentals. Users may also transfer...
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Can I redeem my ThankYou points for gift cards?

ThankYou.com allows users to redeem points for a broad range of gift cards from various retailers and services. To do so, users...
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Fees and Restrictions

Are there any fees associated with using ThankYou points?

ThankYou.com typically does not impose fees for earning or redeeming points in its rewards program. However, some specific...
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What happens if I return a purchase made with ThankYou points?

When returning a purchase made with ThankYou points, the points are usually credited back to the original account. The refund...
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Are there any blackout dates or restrictions on redeeming ThankYou points for travel?

ThankYou.com imposes blackout dates and restrictions when using points for travel, especially during peak times like holidays....
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What are the restrictions on redeeming ThankYou points for merchandise?

When redeeming ThankYou points for merchandise, items must be listed in the official catalog, and the required points for each...
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Earning and Tracking Points

Can I earn ThankYou points on all purchases?

ThankYou.com has a rewards program that allows earning points on qualifying purchases, but not every purchase is eligible....
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How can I view my ThankYou points balance?

To check your ThankYou points balance, log into your account on ThankYou.com and navigate to the account information section....
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Are there any promotional offers for earning extra ThankYou points?

ThankYou.com regularly has promotional offers allowing users to earn extra ThankYou points through activities like surveys and...
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Points Expiration and Crediting

How long does it take for ThankYou points to be credited to my account?

The duration for ThankYou points to be credited to an account differs based on how they are earned. Points from purchases are...
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Can I combine ThankYou points with other forms of payment?

ThankYou.com allows users to merge ThankYou points with cash or credit when purchasing, which provides greater flexibility and...
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Can ThankYou points expire?

ThankYou points typically do not expire if the account remains active and in good standing. However, inactivity over time may...
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