What is your return policy?

Our return policy at Terralina.com is designed to ensure customer satisfaction. We offer a hassle-free return process within 30 days of purchase. If you are not completely satisfied with your purchase, you may return the item(s) for a full refund or exchange. To initiate a return, simply contact our customer service team with your order details and reason for return. Please note that the items must be unused, in their original packaging, and in resalable condition. Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part. Once the returned items are received and inspected, we will issue the refund or exchange accordingly. We strive to make the return process as easy and convenient as possible for our valued customers.