Can I cancel my order?
Asked a year ago
Yes, you can cancel your order as long as it has not been shipped out yet. We understand that circumstances may change, and we want to accommodate our customers to the best of our abilities. To cancel your order, please contact our customer service team with your order details and we will assist you in the process. However, if your order has already been shipped, it is no longer eligible for cancellation. In this case, you will need to follow our return process for a refund or exchange. Our goal is to provide you with a seamless shopping experience, so please reach out to us as soon as possible to cancel your order if needed.
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