What is Tech24by7.com's return policy?

Tech24by7.com has a customer-friendly return policy to ensure utmost satisfaction. If a customer is not completely satisfied with their purchase, they are eligible for returns within 30 days from the date of delivery. The product must be in its original condition, unused, and in the same packaging. Returns can be initiated by contacting our customer support team, providing the order details and reason for return. Upon approval, we will provide a return label for shipping the product back to us. Once we receive the returned item, a refund will be issued, excluding any shipping charges. In case of damaged or defective products, we offer free return shipping. Please note that certain items, such as software or downloadable products, may not be eligible for return. For more detailed information, please refer to our Returns and Refunds Policy page on Tech24by7.com.