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What should I do if I receive a damaged or defective product?

Asked 2 years ago
If you receive a damaged or defective product from Tacticalgear.com, it is important to follow a few steps to address the issue promptly. First, inspect the product as soon as you receive it, and take clear photographs of any damage or defects. These images can serve as important evidence if needed. Then, make sure to keep all packaging materials, as they may be required for any return process. Next, it is advisable to visit the current web page of Tacticalgear.com to find specific details about their return policy and the process for handling damaged or defective items. Generally, a return request may need to be initiated within a certain timeframe after the product is received, so be mindful of that timeline. The website should also provide information on how to contact their customer service if you have any questions or require assistance with the return process. By following these steps, you can efficiently resolve the issue and receive a replacement or refund for your damaged product.
Answered Sep 8th 2025

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