What should I do if I receive a damaged or defective product?
Asked a year ago
If you receive a damaged or defective product, please contact our customer service team as soon as possible to report the issue. Provide them with details about the damage or defect, along with your order information. Our team will work with you to resolve the situation and determine the appropriate next steps, which may include a refund, replacement, or exchange depending on the circumstances. Your satisfaction is our top priority, and we are here to assist you with any issues you may encounter with your order.
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