What is your return policy?

Our return policy at Tacticalgear.com allows customers to return any unused and unworn items within 60 days of purchase for a full refund or exchange. The returned products must include all original tags and packaging. However, customized or personalized items cannot be returned unless they are defective or damaged upon arrival. For returns, customers need to obtain a Return Merchandise Authorization (RMA) number by contacting our customer service team. Once approved, the RMA number should be clearly marked on the outside of the package. Returns without an RMA number may not be accepted. We recommend using a trackable shipping method to ensure the return is successfully received. Once we receive and inspect the returned items, a refund will be issued to the original payment method within 5-7 business days.