What is your refund policy?
Asked a year ago
Our refund policy at Sylvan Learning is designed to ensure customer satisfaction. If you are not completely satisfied with our services, we offer a 100% money-back guarantee within the first four hours of tutoring. The refund applies to unused hours and any remaining materials. However, please note that this policy may vary based on individual center locations. We strive to provide high-quality educational support and encourage open communication with our customers to address any concerns or issues that may arise. Our goal is to work collaboratively with students and parents to achieve the desired learning outcomes, and we believe in taking the necessary steps to ensure customer satisfaction.
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