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Swift Transportation Customer FAQ

Top Answers & How-to Guides

What is Swift Transportation's Phone Number?

The question we are asked most often is about how to talk to Swift Transportation customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Swift Transportation Customer Questions

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Shipping Tracking

How do I track my shipment with Swift Transportation?

To track a shipment with Swift Transportation, customers can visit their website and locate the tracking section. They should...
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Can I modify my delivery address after placing an order with Swift Transportation?

Modifying a delivery address after placing an order with Swift Transportation can depend on the shipment's status and company...
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How does Swift Transportation address damaged or lost freight?

Swift Transportation takes damaged or lost freight seriously, advising customers to report issues immediately and document the...
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Freight Services

What types of freight does Swift Transportation handle?

Swift Transportation manages a wide variety of freight services for different sectors. They primarily focus on dry van freight,...
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What items are prohibited for shipping with Swift Transportation?

Swift Transportation prohibits shipping items that are hazardous, illegal, or perishable under specific conditions. This...
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What regions does Swift Transportation service?

Swift Transportation provides services across many regions in the United States and Canada. They encompass the entire...
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Pickup Requests

How can I request a pickup with Swift Transportation?

To request a pickup with Swift Transportation, go to their official website and locate the section for shippers. You can...
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Is there a weight limit for shipments with Swift Transportation?

Swift Transportation enforces weight restrictions varying by service type and equipment. For standard truckload shipments, the...
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Does Swift Transportation offer international shipping services?

Swift Transportation primarily provides domestic freight services within the United States and does not usually promote...
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Shipping Costs

What is the cost structure for shipping with Swift Transportation?

Swift Transportation's shipping costs depend on factors like freight type, distance, and services needed. The pricing structure...
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What payment methods does Swift Transportation accept?

Swift Transportation generally accepts various payment methods, including credit cards, debit cards, bank transfers, and...
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How is the pricing determined at Swift Transportation?

Pricing at Swift Transportation is based on various factors including market demand, operational costs, distance, cargo type,...
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Delivery Options

What delivery options are available with Swift Transportation?

Swift Transportation provides multiple delivery choices, including full truckload for large shipments, less-than-truckload for...
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Does Swift Transportation provide insurance for freight shipments?

Swift Transportation does provide insurance coverage for freight shipments, typically protecting against loss or damage during...
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What is Swift Transportation's policy for same-day deliveries?

Swift Transportation provides expedited shipping services that may allow for same-day delivery, contingent on factors like...
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