Can I return or exchange items purchased on Swap.com?
Yes, you can return or exchange items purchased on Swap.com. We understand that online shopping can be risky sometimes, so we offer a hassle-free return and exchange policy. If you are not completely satisfied with your purchase, you can return it within 30 days of the delivery date for a full refund. All items must be in their original condition with tags attached. To initiate a return, simply contact our customer support and our team will guide you through the process. If you prefer, you can also exchange the item for a different size, color, or style, subject to availability. However, please note that we do not cover return shipping costs, except for cases where the item received was incorrect or defective.
Answered May 3, 2024
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