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What should I do if there is damage to my belongings during the move?

Asked 5 months ago
If damage occurs to your belongings during a move with Sunshine Moving Service, the first step is to document the damage thoroughly. Take clear photographs of the damaged items from multiple angles and make a detailed list of the affected items, including any relevant information such as the condition before the move. This documentation will be essential when filing a claim. Next, you should review the terms of service provided by Sunshine Moving Service, as they typically outline the company’s policies regarding damaged goods. It is important to understand whether the move is covered under any insurance or valuation options you selected before the move. Generally, different levels of coverage may be available, ranging from basic liability to full value protection. Once you have this information, contact Sunshine Moving Service as soon as possible to report the damage. They will typically have a claims process in place that you will need to follow. Be sure to provide all necessary documentation and any other information they may require. Finally, keep a record of all communications regarding the claim for future reference. For more specific guidance, it may be helpful to refer to the company’s website for detailed contact information and available resources.
Answered Jun 27th 2025

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