What should I do if my sunglasses arrive broken?

If your sunglasses arrive broken, it is important to take appropriate steps to address the situation. Firstly, examine the packaging to determine if there are any signs of damage that may have occurred during shipping. It is advisable to take clear photographs of both the damaged sunglasses and the packaging as these may be helpful for any claims process. Next, the next step would usually involve reviewing the return or exchange policy provided by Sunglass Express. It is likely that specific instructions are outlined regarding how to return items that arrive damaged. Generally, companies ask customers to initiate a return or exchange within a designated period after receiving the order. Typically, customers will be required to fill out a form or provide relevant details to facilitate the return or exchange process. This may include your order number, a description of the damage, and the photographs taken. For more specific instructions and to ensure all procedures are followed correctly, it may be beneficial to visit the current website of Sunglass Express. There you can find relevant information regarding returns, exchanges, and customer support options that can assist you in resolving the issue efficiently.