What steps do I take if I have a damaged product?

If you have received a damaged product from Suncast Corporation, there are a few steps you can take to address the situation effectively. First, examine the damage thoroughly and take clear photographs to document it. This visual evidence will be beneficial when reporting the issue. Next, locate the receipt or order confirmation email to verify the purchase details, including the date and location where the product was bought. After gathering your documentation, your next step is to consult the warranty information that may be included with the product or available on the Suncast website. Many Suncast products come with warranties that outline coverage for damages and defects. Take the time to read through the terms to understand what options may be available to you. You can then follow the instructions outlined in the warranty or the Suncast website for reporting the damage. This typically involves submitting the photos and details through an online form or customer service contact, which can often be found on their website. Ensuring that you have all relevant information readily available will facilitate a quicker resolution.