Net metering is an important aspect of how Sunrun operates, allowing customers to benefit from the excess energy produced by their solar panel systems. When a customer’s solar system generates more electricity than their home consumes, the surplus energy is fed back into the grid. This process allows customers to receive credits for the extra energy they provide, which can offset future electricity costs.
When connected to the grid, the home will typically have a bi-directional meter installed. This meter measures the amount of energy the solar system produces and the amount of energy the home consumes. During daylight hours, when solar generation is at its peak, any excess energy produced is sent back to the grid. This energy is tracked, and the customer receives credits based on their state’s net metering policies, which can vary by location.
The credits accumulated can effectively offset the energy costs of using electricity from the grid during times when the solar production is lower, such as at night or on cloudy days. The specifics of how net metering is implemented, including the rate at which customers are compensated for excess energy and the policies governing these credits, can differ depending on regional regulations and utilities.
Sunrun encourages customers to familiarize themselves with their local net metering policies to maximize their benefits. For the most current information regarding net metering and how it may apply to specific circumstances, it may be helpful to visit Sunrun's official website.
If you need to call SunRun customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Find a list of many popular SunRun questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.