What is your return policy?

Our return policy at Successories.com is designed to ensure customer satisfaction. We accept returns within 30 days of the purchase date for a full refund or exchange, provided the item is in its original condition and packaging. However, personalized or customized products cannot be returned unless there is a manufacturing defect. To initiate a return, customers can contact our customer service team via phone or email, and they will assist in processing the return and providing a return authorization number. Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part. We strive to provide a seamless return experience and resolve any issues promptly to ensure our customers are happy with their purchase.