What is the cancellation policy for reservations?
The cancellation policy for reservations at Suburban Extended Stay Hotel allows guests to cancel their reservation without any penalty fee if done prior to 24 hours before the scheduled check-in date. However, cancellations made within 24 hours of the check-in date will result in a charge equal to the first night's stay. Furthermore, guests who fail to cancel or do not arrive on the check-in date will be charged for the full reservation period. It is important to note that certain promotional rates or special packages may have different cancellation policies, and guests are advised to carefully review the terms and conditions at the time of booking.
Answered Nov 2, 2023
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