What is your return policy?

Asked a year ago
Our return policy is designed to ensure a hassle-free shopping experience for our customers. If you are not completely satisfied with your purchase from Sturbridgeyankee.com, you can return the item within 30 days of delivery for a full refund, excluding shipping fees. All returned items must be in their original condition, unused, and with all tags and packaging intact. To initiate a return, simply contact our customer service team with your order details, and they will guide you through the process. Please note that personalized and final sale items are non-returnable. Once we receive and inspect the returned item, your refund will be processed within 5-7 business days. We strive to make your shopping experience with us enjoyable and stress-free.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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