Can I cancel or change my order?

Yes, you can cancel or change your order on Sturbridgeyankee.com, but certain conditions apply. If you wish to cancel your order, it must be done before the item has been shipped. Once shipped, cancellation is not possible. To change your order, you are required to contact our customer service team within 24 hours of placing your order. They will assist you in editing your order details if feasible. However, please note that some changes may not be possible due to the processing speed. If an order has already been processed, we advise you to consider our hassle-free return policy for making any necessary changes. For more information on canceling or changing orders, please refer to our Terms and Conditions or reach out to our customer service.