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What should I do if an event is rescheduled?

Asked 4 months ago
If an event is rescheduled, it is important to first check the communication from the event organizer or venue, as they typically provide the most accurate and updated information regarding the new date and any changes that may apply to ticket holders. For ticket holders who purchased through StubOrder.com, the website usually updates the details regarding rescheduled events, including information about how the tickets will be affected. Depending on the specifics of the rescheduling, ticket holders may have several options. In many cases, the tickets will remain valid for the new date, but it is advisable to verify this on the StubOrder.com platform or in the confirmation email received upon purchase. Occasionally, if it is not convenient to attend the new date, ticket holders may be eligible for a refund or the option to exchange tickets for another event, again subject to the terms outlined by the ticket seller. As policies may vary for different events, it is beneficial to refer to the FAQs section or contact support directly through the information provided on the current web page of StubOrder.com for precise guidance on handling rescheduled events.
Answered Aug 16th 2025

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