What is Stella McCartney's return policy?

Stella McCartney maintains a customer-centric approach to returns. If you are unsatisfied with your purchase, we offer a hassle-free return policy within 30 days of receipt for a full refund. To be eligible for a return, the item must be in its original condition, with all tags and packaging intact. This policy extends to both online and in-store purchases. For online returns, a pre-paid shipping label is provided to facilitate the process. However, please note that certain items, such as swimwear, underwear, and custom pieces, are not eligible for return due to hygiene and customization reasons. For any further assistance or clarification regarding our return policy, our dedicated customer service team is always ready to assist you.