What is your return policy?

Our return policy ensures customer satisfaction. If for any reason you're not pleased with your purchase from Station1gifts.com, you have 30 days from the date of delivery to return the item. All returns must be in their original packaging and unused condition to be eligible for a refund or exchange. To initiate the return process, please contact our customer service team, who will provide you with a return authorization number and guide you through the return procedure. Please note that personalized or customized items cannot be returned unless they arrive damaged. Once we receive the returned item, we will process your refund within 7-10 business days. However, return shipping costs will not be covered unless the return is due to an error on our part. We strive to provide exceptional service and make your shopping experience stress-free.