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StatCounter.com Customer FAQ

Top Answers & How-to Guides

What is StatCounter.com's Phone Number?

The question we are asked most often is about how to talk to StatCounter.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I track multiple websites with one StatCounter account?

Yes, with one StatCounter account, users can track multiple websites, each with a unique tracking code. This capability is...
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Recent StatCounter.com Customer Questions

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Plans and Pricing

What is the difference between the free and paid plans?

The free and paid plans of StatCounter serve different purposes. The free plan is suitable for individuals and small sites...
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What are the different StatCounter membership levels and their features?

StatCounter has various membership levels, including a free option with basic features for limited website tracking and paid...
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Are there any limits on the number of visitors tracked?

StatCounter.com does set limits on visitor tracking based on the selected pricing plan. The free plan is suited for smaller...
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Website Tracking Features

Can I track multiple websites with one StatCounter account?

Yes, with one StatCounter account, users can track multiple websites, each with a unique tracking code. This capability is...
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What kind of information does StatCounter track?

StatCounter is an advanced web analytics tool that monitors various aspects of website traffic, including visitor statistics,...
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How often is the website traffic data updated?

StatCounter Analytics provides updates on website traffic in almost real-time, allowing users to see immediate changes as...
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Can I use StatCounter for tracking social media traffic?

StatCounter is effective for tracking social media traffic, allowing users to identify visitor sources, including specific...
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Data Management

Can I export my website traffic data from StatCounter?

Users can indeed export their website traffic data from StatCounter in various formats like CSV or XLS. This export feature...
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What are the privacy policies regarding data protection?

StatCounter.com places a high priority on data privacy, ensuring compliance with laws while mainly collecting anonymous website...
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How can I set up email alerts for website activity?

To set up email alerts for website activity in StatCounter, users need to log into their account and go to the settings,...
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Support and Resources

Does StatCounter have a mobile app?

Currently, StatCounter does not provide a mobile app, but its website is optimized for mobile use. Users can log in via a...
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What languages is StatCounter available in?

StatCounter offers support for various languages, including English, Spanish, French, German, Italian, Portuguese, Russian,...
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Is there a live support option while using StatCounter?

StatCounter currently does not provide a live support feature but has a detailed help section, including tutorials and FAQs, to...
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Integration and Compatibility

Is StatCounter compatible with all website platforms?

StatCounter is compatible with various website platforms, including popular content management and e-commerce systems. Users...
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Can I customize the appearance of the StatCounter widget?

StatCounter allows users to tailor the look of their tracking widgets, adjusting elements like colors and sizes to match their...
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How can I integrate StatCounter with my website?

Integrating StatCounter with a website involves creating an account and setting up a project. You'll receive a unique tracking...
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