Starry is a fairly new internet service provider with a unique business model. It offers only one plan, with no contract required, a single price, and no hidden fees. Instead of using the cables and infrastructure that other companies rely on, Starry beams it into customers' homes through local millimeter-wave broadcasters. This enables them to quickly expand their service areas without the expense and labor of laying new cable systems. To learn how to make Starry your internet service provider, just keep reading.
Because Starry is such a recent entry into the field, it is not yet very widely available. To find out if it is available in your area, just follow these instructions:
If Starry internet is available in your area, the next thing you are going to need to do is find a good window to put the Starry antenna in. It should have a clear, unblocked view of the sky in order to receive Starry's signal as clearly as possible.
If your current internet provider charges a termination fee, calculate how much of a termination fee you owe. Starry is so eager to get your business that it will pay up to $200 of any termination fee levied.
Once you are ready to make the switch, just call a Starry customer service representative to get the process started. There are no internet contact options.
GetHuman has been working for over 10 years on sourcing information about big organizations like Comcast in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What do I do if my Xfinity TV or internet is out? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.
Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies