How Do I Cancel My St.louis Post-Dispatch Subscription?
If you subscribe to the St. Louis Post-Dispatch and have moved, grown dissatisfied with its reporting or simply wish to receive your news from a different source, you can cancel your subscription and avoid additional charges. St. Louis Post-Dispatch requires subscribers to call customer support to complete the cancellation process.
Whether it is a digital or print copy, you do not have to continue receiving the St. Louis Post-Dispatch if you find it no longer meets your needs. You can contact St. Louis Post-Dispatch subscribe services here, and below are steps you can take to cancel your subscription.
Cancellation Policy
The first step in canceling your St. Louis Post-Dispatch subscription and avoiding paying extra fees is following the terms of its "Auto-Renewal, Cancellation and Refund Policy." The policy states:
- If you have registered your subscription with EZ Pay or with ACH (debit banking), you will continue to be billed unless you have completed the cancellation process.
- When your current subscription reaches its last day, your plan will automatically renew under the same subscription plan you initially purchased unless you canceled your renewal more than 21 days to the renewal date.
- If you have a valid credit or debit card on file, it will be charged for the renewal as much as 14 days prior to the start of the new subscription to the St. Louis Post-Dispatch. By canceling your plan prior to your cancellation date (the date 21 days or more from your renewal date), you can avoid the automatic renewal.
- Your subscription rate can change at any time at your next renewal period, so if you have not canceled on or before your cancellation date, you could be charged a great fee.
- You cannot cancel your subscription online or via snail mail.
How to Cancel Your Subscription
The only way to cancel your St. Louis Post-Dispatch subscription is to contact customer support over the telephone. You can call subscription services here and make any changes to your account from cancellation or upgrades to placing a temporary hold on your print paper if you're going out of town for an extended period of time.
Changes to Your Subscription
If you need to make changes to your subscription (including placing a hold on your newspaper while you're on vacation or other extended leave), you can do so online by logging into your account. When you log in, you can add a new debit or credit card, sign up for EZ Pay or change your subscription delivery frequency.
For whatever reason you're canceling your St. Louis Post-Dispatch subscription, you must contact customer support over the telephone within the cancellation period to stop service and avoid future charges. For more information or to cancel your subscription, contact St. Louis Post-Dispatch customer support here.
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