Can I cancel or modify my order after it has been placed?

Asked 6 months ago
Yes, customers have the option to cancel or modify their order on SportChalet.com after it has been placed, but it must be done as soon as possible. Sport Chalet understands that unexpected circumstances may arise, and they strive to provide a hassle-free shopping experience. To make a change or cancellation, customers need to contact Sport Chalet's customer service team by phone or email and provide their order details. It is important to note that if the order has already been processed and shipped, it may not be possible to cancel or modify it. However, Sport Chalet offers a simple returns process for unwanted or incorrect items, providing customers with further flexibility and convenience.
Answered Nov 2, 2023

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