How do I cancel an order?

To cancel an order, please contact our customer service team as soon as possible with your order number. Our team will assist you in cancelling the order and processing a refund if necessary. It is important to note that orders can only be cancelled before they have been shipped. Once an order has been shipped, it cannot be cancelled, but you may be able to return the items for a refund or exchange once you receive them. Thank you for your understanding.